OutCole'd
Leo
HDF Bronze Supporter
Pwc'er
Vegas
Posts: 84
APPD 0.01
Post Rank: 146
28' Magic Deck like everyone
|
 |
Posted: Feb. 28 2004,10:06 pm |
Post # 1 |
   |
Here is my story.
I finally make the decision to buy the boat I have been wanting for over two years. A Magic Deck Boat.
In December, I start talking with them, negotiate a great deal, and sign up at the end of the month. First week of January, I draw out my boat and go down there. Darrin does a great job helping me with every detail.
Seven weeks later, the boat is done right on time. The weather sucks so I can not pick it up. He offer's to keep my boat till the weather clears and store it inside till I am ready to pick it up.
Today is the day. I finally get to demo my boat. I have been waiting for this day for ever.
I show up at Magic, the boat looks perfect, I can not find a flaw. We finish all the paper work, and I am going to go to their facility by the Windsor launch to pick up the rep that is going to take me on my demo. Who is going to go out with me? Ron Moyes, Owner of Power Marine. How cool is that, the owner is going to demo the boat with me.
So I drive about two blocks, make a right turn, and like a complete moron, I slam the right front trailer wheel into the curb hard. I have not towed a boat this long before, and did not pay attention for a second, and bam, blown tire, bent fender, & destroyed wheel, inside cover broken, and axle is pushed back, (possibly bent). Remember, I have owned this boat for about ten minutes, and I already completely screwed up, and there goes my demo. I am friggen devastated.
I call Darrin in a panic, and start taking off the wheel so I can move it. He is there in a minute. Helps me get it together and gets me back to the shop. I feel like a complete tard.
My day is over. Darrin and Michelle in the office do everything they can to make me feel better and not so stupid, but it doesn’t work.
Oh well, I am on my way home to Vegas with no boat. The repair will be done in about a week. I figure I am going to be out five to seven bills easy.
About ten minutes into my drive, I get a call from Darrin telling me that Ron Moyes feels so bad for me, they are going to take my boat off the trailer, send the trailer to Phoenix, do all the repairs, replace whatever needs to be done at No Charge. Get the trailer back and I will be good to go.
How cool is that? I completely screw up with out even someone from Magic with me and they are going to take care of all the repairs at no charge. Darrin did tell me they would only do this for me one time though j/k.
I am blown away at the quality of service and attention I have received from Magic. I could not give them a higher recommendation.
Anyone in the market for a new boat, take a look at Magic or Sleekcraft, you will not be disappointed.
P.S. If you are going to upgrade from a smaller boat into something bigger, Make sure you take really really wide turns.
Edited by OutCole'd on Feb. 28 2004,10:08 pm
I spend all day trying to get rid of trim and all night trying to get it back...
|
3-12-2025 Three Word Post.....The Next Generation.... (Rep.#19,658) from: BigDog
By the way congrats on the new Boat, Maybe next weekend for the Demo then? 
Just remember wider turn's 
 
Way to go Magic/Sleekcraft! This is exactly what fantastic customer servic 
